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Frequently asked questions
General
Live tutorial craft nights
When will my box arrive after payment?
To make sure you’re ready for our online craft night, we dispatch boxes at the beginning of each month, usually about a week before the live session. You’ll receive a tracking email once your box has been sent, so please keep an eye on that. If your box hasn’t arrived within 3–5 working days, just drop us an email and we’ll investigate for you.
Is this box suitable for kids?
Our boxes are primarily aimed at adults but there's no reason why children cannot get involved. Some activities may require adult supervision. We are looking into a box aimed at children so watch this space!
What's included in my Curious Octopus box?
Each month, your Curious Octopus box will introduce you to a new art or craft. You'll receive all the materials and instructions needed to complete a project, which could range from sewing and felting to paper quilling and painting. Every box is a new creative adventure!
What should I do if there's an issue with my box?
If there's an issue with your box, please contact us immediately at connect@curiousoctopus.art. We'll resolve it as quickly as possible.
Why do you offer live craft nights instead of pre-recorded tutorials?
We offer live craft nights to help you set aside dedicated time for your project, making it more likely you'll complete it. Connecting with others nationwide during the live session creates a magical, shared experience. For those who can't attend physical craft nights, we bring the experience to your home. The live craft night is a free, optional addition to your subscription. You can also watch the recorded session later if you prefer to craft alone or with friends at a different time.
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